Shared or Dedicated Server Support & Hosting management Services

Server Management

Server infrastructure is the centrepiece of any technology planning. In fact, business and technology professionals view servers as foundations on which every business need can be met. Servers enable the process of integration, and facilitates collaboration amongst internal and external stakeholders.

With managed server services, you can access the strong, secure, redundant, infrastructure you need today, without a significant up-front investment. Tap into built-in scalability that lets you add middleware or services at any time.

By choosing Dotsquares as your hosting provider, you are free to concentrate on what matters most: the long-term growth of your company.

Benefits

Standardizing servers and processes translates into lower costs through economies of scale. Simplifying and vitalizing server environments can:

Enable business growth.

Help your business operate more sustainably.

Improve your bottom line.

What we do for efficient Server Management?

We ensure safety of your servers by carefully setting up the security in the beginning and conduct periodic audits.

We regularly update the OS and installed software to keep your servers tuned up. We regularly update the OS and installed software to keep your servers tuned up.

We optimize your servers for maximum productivity.

We protect the servers from spam and virus by installing the corresponding software.

We care about the data stored on servers so we perform backup and data recovery if needed.

We thoroughly analyze the market to provide our customers with the most efficient product and technologies.

Services

With Dotsquares, managing your hosting you can be assured of

24 hour monitoring of servers or ad-hoc server admin support
UK telephone number
Remote support by Phone, MSN, Skype.Wide
Wide range of Server supports including Windows, Linux, VMWare, BSD, MySQL database and MSSQL Database servers.
PCI DSS Compliance services supporting SecurityMetrics, Verisign TrustSeal
Ad-hoc or Regular server management
Server Support Services includes – Server Optimization and Migration, Server Administration and Restore, Initial Server Configuration, Kernel Upgrade, Security patches.
Remote access to the system using SSH, RDP or services like LogMeIn.com.
Support start within one hour of request
Support hours as per the clients’ convenience; UK business or non-business hours.
Almost all web hosting control panel support including cPanel/WHM and Plesk
Emergency support for websites that are down, hacking, virus attacks, malware inclusion etc.
Server security and vulnerability scanning services supporting MCAFee Secure, Acunetix, Godaddy website security.

Our service costs are some of the best in the industry

Regular server management

Starts from AU$320 per month

24/7 support
Ad-hoc server management

Starts from AU$60 per hour

24/7 support
Server support

Starts from AU$60 per hour

24/7 support

Reach Out To Us - We're Always Available!

Contact Number
Email Us
Our Response time is just 1 hour

Emergency Support

Unexpected IT problems can have a shocking effect on your business. Something as simple as a failed switch can bring your entire network to a standstill. If an emergency happens then you need an IT Support company that has the resources to respond quickly and efficiently.

We provide emergency support service for all of your IT resources including computers, servers, switches, and routers. Once we get your systems operational again, we’ll work with you to keep your systems healthy and prevent emergencies from happening again in the future. You can also call our office anytime for support.

Services

With Dotsquares managing your hosting you can be assured of

Network and Server Failure

This is the partial or complete failure of the components of a network due to some sort of malfunctioning or natural disasters as well as those caused by people. If this happens, your outsourced IT support team will help you detect the causes of network failure and come up with ways to help you fix the problem in good time.
Security Breach

This occurs when people access information that should not ideally be accessible to them. Remember that there are many hackers waiting to strike at all times. To prevent any form of security breach, your IT team can help create access controls so that only authorized people can access your data. Once this is done, then such unauthorized users will be denied access to your systems.
Natural Disasters

These can strike at a time when you least expect them and could range from earthquakes to flooding and fires among others. Once disasters strike, having emergency IT support ensures that your business overcomes the effects of such disasters in the shortest time possible. This may be possible if you have a good backup system in place and your IT support team can also ensure that this is in place.

Network Troubleshooting

Dotsquares has extensive experience in designing, implementing, supporting and troubleshooting Network, Server and Storage solutions.

Our team of highly trained consultants and system engineers understand the core building blocks required to deliver critical IT services. When problems occur, businesses require a support partner that can deliver end-to-end troubleshooting services. Our clients don’t expect us to point the finger at the WAN provider or the Hardware manufacturer. Instead we undertake all troubleshooting and support in-house, and deliver end-to-end support. Network problems can also be resolved remotely. We can help you via phone, email, through a web session, or by other means to help you solve the network issues.

Services

With Dotsquares managing your hosting you can be assured of

Performing Network assessment to make sure that your network conforms to professional standards of security and remote access
Solutions design & consultancy
Network, Storage and Security
Troubleshooting for Internet, email, and wireless network connectivity issues
Doing Regular Security audit to protect your network from hackers and viruses
Complex network integration
Managed Security Services
Disaster recovery & support

PCI DSS Certification

Dotsquares helps clients to achieve the PCI DSS Certification from various PCI certification authorities like Verisign, Mcafee, Trustwave and securityMetrics. Compliance with PCI DSS is mandatory for any organization that stores, transmits or processes payment card transactions, online or offline. To learn more about PCI DSS, please visit http://www.pcisecuritystandards.org/

We have experienced PCI staff to provide a comprehensive set of PCI DSS compliance services with the industry leading certification authorities. We have provided PCI DSS services to large Ecommerce portals, CMS systems and social networking websites. We also have vast experience working with many banks, payment service providers, application providers, hosting providers and merchants in the EMEA region as well across the world, since the inception of the PCI security standards. With our experience in the PCI certification services, we are helping our clients to manage their risks and achieve PCI DSS Compliance.

Services

We have the following main services for PCI DSS Certification

PCI Pre-Compliance and Gap Analysis
Onsite Assessments

Network Vulnerability Scans
Consultancy Services

Penetration Testing

Remote Installation

Remote installation services offered by Dotsquares can help you overcome the hardware and software installation issues, encountered by your organization precisely and efficiently. We have a team of experts who will assist you via phone, email, through a web session, or by other means to help you solve your issues.

Benefits

Fewer errors during installation
Lower support cost

Greater Consistency

Shorter installation time

Services

With Dotsquares managing your hosting you can be assured of

Remote desktop support
E-mail Support
Installation of Service Packs and security updates for servers and applications
Software installation or removal
Server Restore
Remote Resolution
Installation of Hardware Devices

Server Installation
System Upgrade
Server Monitoring
Server Optimization
Secured wireless setup and configuration
Server Hardening

System Backup and Restore

Data is critical to your success, so the ability to quickly recover and restore lost files and data is imperative. The backup of data is useless if it cannot be restored. Dotsquares provides Backup & Restore Services to help you optimize your backup environment, improve efficiency and recovery with archive solutions that have been designed to meet your requirements, minimize downtime with a backup and improve flexibility, manageability and scalability.

Benefits

With Dotsquares managing your hosting you can be assured of

A backup and recovery system that can prevent loss of credibility and goodwill
Eliminate the loss of important information such as customer records and financial information
It will ensure that staff will continue to be paid especially if it impacts upon payroll and other key financial records
Ensure adherence with legislation and compliance issues
Prevent financial loss

Services

The Managed Server Support Services We Offer

Replication services

It generates a real time copy of every transaction so no data is lost and the copy can be used for near-instant failover.
Data Centre Backup

This service performs daily backup which is stored to a disk-based backup, with off-site and long term tape-based options.
Mobile Information Protection

Back up information on user’s personal computers to a centralized location it includes flexible configuration and customization options.
Remote Backup Services

Back up your data from off-site locations, eliminating the need for someone to remember to back up daily.

Server support services

Managed Server Services, Access the Robust, Secure Infrastructure

Server Management

Benefits

What we do for efficient Server Management?

Services

With Dotsquares, managing your hosting you can be assured of

Our service costs are some of the best in the industry

Regular server management

Starts from AU$320 per month

Ad-hoc server management

Starts from AU$60 per hour

Server support

Starts from AU$60 per hour

Reach Out To Us - We're Always Available!

Emergency Support

Services

With Dotsquares managing your hosting you can be assured of

Network and Server Failure

Security Breach

Natural Disasters

Network Troubleshooting

Services

With Dotsquares managing your hosting you can be assured of

PCI DSS Certification

Services

We have the following main services for PCI DSS Certification

Remote Installation

Benefits

Services

With Dotsquares managing your hosting you can be assured of

System Backup and Restore

Benefits

With Dotsquares managing your hosting you can be assured of

Services

The Managed Server Support Services We Offer

Replication services

Data Centre Backup

Mobile Information Protection

Remote Backup Services

Clients Love Us!